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Workshop on the Future of Money and HCI CHI 2025 | Yokohama, Japan | April 27th, 2025

I'll be presenting a work in progress entitled "De Facto Personal Financial Archives: Rethinking the Design of Banking Apps and Websites to Support Long-term Financial Memory and Care of Self and Others" at the Workshop on the Future of Money and HCI at CHI 2025 in Yokohama, Japan on April 27th, 2025. See my paper here: https://hci.money/assets/files/2-Ferguson.pdf

New publication in JASIS&T

Abstract: This research explored how young adults (ages 18–25) learn to use financial records and the roles financial records play in their experiences in coming to see themselves as financially mature social actors. The contribution of this paper is a revised model of transitions theory that includes personal information management (PIM) as an information behavior that helps people navigate life changes. Data collected during 23 guided tours was analyzed using reflexive thematic analysis, guided by transitions theory. The unifying theme was acting and becoming a “financially responsible” adult. Four themes captured different elements of this process: (1) changes generate financial identity exploration and awareness of new information needs and responsibilities; (2) young adults use financial recordkeeping to see, evaluate, modify, and therefore know the financial self; (3) human and societal factors as mediators and initiators of financial recordkeeping; and (4) construction of provis...